Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

During periods of high demand, processing times may be extended. Customers will be notified of any significant delays.

Shipping Times

As we work with international suppliers and fulfillment partners, delivery times may vary depending on the destination country.

Estimated shipping times:

United States: 5–15 Business Days
United Kingdom: 5–15 Business Days
Canada: 7–18 Business Days
Australia & New Zealand: 7–18 Business Days
Europe: 5–15 Business Days
Rest of the World: 7–25 Business Days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the destination country and selected shipping method.

Free shipping may be available on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Delays Beyond Our Control

We are not responsible for shipping delays caused by:

Customs clearance procedures
Carrier disruptions
Extreme weather conditions
Public holidays
Incorrect shipping information provided by the customer

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping fees.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery or the estimated delivery date. We will work with the carrier to resolve the issue.